Our mission is built on three pillars: Real thoughts, Real connections, and True privacy. We respect your anonymity and handle every inquiry with the highest standards of confidentiality.
πŸ“¬

General Inquiries & Campus Support

Have a question about how our personality matching works? Or perhaps you want to bring YourSecret to your university? Our general support team is ready to listen.

πŸ“§ Email: hello@yoursecret.org

Response Time: 1–3 business days.


πŸ›‘οΈ

Privacy, Safety & Legal Matters

Your data and your anonymity are our top priorities. If you have concerns about your privacy rights or need to report a violation of our community standards, our legal team will investigate immediately.

πŸ“§ Email: privacy@yoursecret.org

Resources: Visit our Privacy Center β†’


🀝

Partnerships, Press & Student Ambassadors

We are actively looking for student leaders across US colleges to become Campus Ambassadors. If you are interested in featuring YourSecret in your media outlet or want to partner on a mental health initiative, let’s connect.

πŸ“§ Email: brand@yoursecret.org


πŸ’Ό

Careers & Internships

Want to help build the future of anonymous social networking? We are always looking for passionate developers, designers, and psychology experts to join our remote-first team.

πŸ“§ Email: careers@yoursecret.org

Current Openings: Check our Jobs & Internships page β†’


⚑

Report a Problem or Abuse

If you encounter a bug, a technical issue, or witness harassment or misinformation in an anonymous chat, please let us know. Providing a safe environment is a shared responsibility.

πŸ“§ Email: support@yoursecret.org

Note: Please include screenshots and details to help us assist you faster.

πŸ†˜

Urgent: Mental Health Resources (24/7)

While our platform provides anonymous mental health support and AI-driven emotional reflection, it is important to remember that we are not a crisis intervention service. If you or someone you know is in immediate danger or facing an emergency, please contact professional emergency services or visit the nearest emergency room immediately.
🧐 Before You Write

Many questions about vanishing messages (24/48-hour limits), our personality matching testand account security are covered in our documentation.

  • Review our FAQ β€” your answer might already be there.
  • Confidentiality: All emails are handled with strict privacy protocols.

YourSecret β€” You don’t have to carry it alone anymore.